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New Otani - Tokyo

ex. Hotel New Otani Tokyo Executive House Zen & The Main

4-1 Kioi-Cho, Tokyo, Japan, 102-8578  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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New Otani - Tokyo

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Indoor heated swimming pool

Editorial review:

The gardens and grounds are absolutely gorgeous at this large, yet relaxing hotel. The service can't be beat, and the rooms have nice furnishings. Some of the rooms are a bit small and some felt that the service was cold. But most people had an enjoyable experience.

Overview

Situated about 15 minutes' walk from National Diet Building, the luxury Hotel New Otani Executive House Zen offers a seasonal outdoor pool and an indoor swimming pool.

The hotel is set 1450 meters away from Fire Museum. The distance between Tokyo city center and the property is 4 km.

Nearby points of interest include a palace and a tower.

Hotel New Otani Executive House Zen is located within a 20-minute drive from Haneda airport.

Rooms

Designer rooms at Hotel New Otani Executive House Zen are equipped with individual climate control, a laptop safe, television, a dressing room and a trouser press. Guests can also use an electric kettle, a dishwasher and coffee/tea makers.

Eat & Drink

Refreshing drinks are offered in the lounge bar. Offering French meals, Aux Bacchanales Kioicho is situated 150 meters of the property.

A continental breakfast is served and charges are applicable.  All visitors are offered a american breakfast for a fee.  A buffet breakfast is served at affordable prices. 

Services

Along with free self-parking, an ATM and a beauty shop there are a business centre, a meeting room and a photocopier available on the premises.

Relax

Hotel New Otani Executive House Zen offers a seasonal outdoor pool and an indoor swimming pool to ensure guests' comfortable stay.

Internet

Wireless internet is available in public areas for free.

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2007.  Number of floors:   17.  Number of rooms:   836.

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Facilities

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Lobby
  • Female traveler room/floor
  • Ice machine
  • Multilingual staff

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Catering service

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Fax/Photocopying

Children

  • Paid babysitting/ Child services
  • Children's pool

Spa & Leisure

  • Indoor heated swimming pool
  • Seasonal outdoor pool
  • Garden area
  • Barbeque grills
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Garden view
  • City view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathroom telephone

Self-catering

  • Mini-fridge
  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • DVD player
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 6 years
Existing bedding FREE

Pets

Pets are not allowed.

How to reach hotel

hotel New Otani - Tokyo Tokyo location
Show big map »

Hotel Address:

4-1 Kioi-Cho, Tokyo, Japan, 102-8578

Get directions
Airports
Train
  • Yotsuya Station
    2300 ft
  • Iidabashi Station
    1.6 mi
Underground
  • Akasaka Mitsuke Station
    2000 ft
  • Hanzomon Station
    3000 ft
Restaurants
  • La Tour D'Argent (cuisine: French)
    100 ft
  • Garden Lounge
    300 ft
Parks
  • Hotel New Otani Japanese Garden
    400 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    17
  • Number of rooms:
    836

Hotel Awards

JapaneseHOTEL AWARDSRecommendedTokyoNew Otani

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Japan

Use Badge

Rooms and availability

New Otani photos Room
Premium Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Yukata
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Bidet
  • Toilet
  • Bedding:Non-feather pillows
  • Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Radio
New Otani photos Room Hotel information
Deluxe Spacious Room
  • Room size:

    475 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Smoking
    • Private bathroom
    • Non-smoking
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Trousers press
  • Voice mail
  • Fax machine
  • Telephone
  • Bathroom:Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Dining:Mini-bar
  • Mini-refrigerator
  • Media:Pay TV
  • Universal AC/DC adapters
  • Free films
  • Wake up service
  • DVD player
  • CD player
  • Radio
New Otani photos Room Hotel information
Deluxe Spacious Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Smoking
    • Private bathroom
    • Non-smoking
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Trousers press
  • Voice mail
  • Fax machine
  • Telephone
  • Bathroom:Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Dining:Mini-bar
  • Mini-refrigerator
  • Media:Pay TV
  • Universal AC/DC adapters
  • Free films
  • Wake up service
  • DVD player
  • CD player
  • Radio
New Otani photos Room
Standard Double Room
Garden view
  • Max occupancy:

    7 persons

  • Bed type:

    1 Double bed, 2 Single beds or 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • Privilege access to executive lounge
  • Telephone
  • Yukata
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Bidet
  • Toilet
  • Cleaning products
  • Bedding:Non-feather pillows
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Dining area
  • Refrigerator
  • Bottled water
  • Wine or champagne
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
New Otani photos Room Hotel information
Standard King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:Seating area
  • Media:Television
Room Description:

Quality King Rooms 280-sq ft. • Free Wi-Fi. • Complimentary 2 bottles of water. • Non Smoking Room basis, Smoking Room requested upon check in. • Free Car Parking. • Front Office 24/7 service.

New Otani photos Room
Single Room
Garden view
  • Room size:

    250 sq. feet

  • Max occupancy:

    7 persons

  • Bed type:

    1 Single bed, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Standard|Standard Single(Main 36) 2018 1Q Promotion with Breakfast

New Otani photos Exterior Hotel New Otani Tokyo the Main
Standard Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Yukata
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Bidet
  • Toilet
  • Bedding:Non-feather pillows
  • Dining:Mini-bar
  • Electric kettle
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Radio
New Otani photos Room
Junior Suite
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, Sleeping arrangements for 4 persons, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Yukata
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Bidet
  • Toilet
  • Bedding:Non-feather pillows
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
Room Description:

Junior Suite|Double Junior Suite with Garden View (Double bed or 2 twin beds)

New Otani photos Room
Deluxe Double Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds or 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Privilege access to executive lounge
  • Telephone
  • Yukata
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Bidet
  • Toilet
  • Cleaning products
  • Bedding:Non-feather pillows
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Dining area
  • Refrigerator
  • Bottled water
  • Wine or champagne
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
  • Radio
New Otani photos Exterior Hotel information
Deluxe Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Yukata
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Bidet
  • Toilet
  • Bedding:Non-feather pillows
  • Linen
  • Dining:Mini-bar
  • Electric kettle
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
Large Tower Twin Room
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Standard|Garden Tower Large Twin

Tower Double Room
Garden view
  • Max occupancy:

    7 persons

  • Bed type:

    2 Single beds or 1 King-size bed, 2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • International calls
  • Fax machine
  • Telephone
  • Bathroom:Hair dryer
  • Phone in bathroom
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Refrigerator
  • Media:Satellite TV
  • Free films
  • 220 V AC
  • Wake up service
  • Computer hookup
  • CD player
  • Radio
Room Description:

Standard|Tower Twin / Double Garden Tower - Breakfast included

Standard Tower King Room
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Smoking
    • Shower
    • Non-smoking
    • + More
  • General:Internet access
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Fax machine
  • Telephone
  • Bathroom:Phone in bathroom
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Refrigerator
  • Media:Television
  • Free films
  • Wake up service
  • CD player
  • Radio
Standard Tower Single Room
Garden view
  • Max occupancy:

    7 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed

  • Check Prices
Room Description:

Standard|Standard Single (Tower 27.3) 2018 1Q Promotion With Breakfast

Tower Triple Room
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • International calls
  • Fax machine
  • Telephone
  • Bathroom:Hair dryer
  • Phone in bathroom
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Refrigerator
  • Media:Television
  • Free films
  • Wake up service
  • CD player
  • Radio
Room Description:

Standard|Tower Triple Garden Tower - Breakfast included

Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Suite|Double Suite (Double bed or 2 twin beds)

Tower Junior Suite
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • International calls
  • Fax machine
  • Telephone
  • Bathroom:Hair dryer
  • Phone in bathroom
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Refrigerator
  • Media:Television
  • Free films
  • Wake up service
  • CD player
  • Radio
Room Description:

Junior Suite|Junior Suite, Garden View, Tower

Junior King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Air conditioning
    • + More
  • General:Seating area
Deluxe Tower Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Deluxe Room, Tower

Deluxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:Seating area
  • Media:Television
Room Description:

Deluxe|The Main Deluxe King, Non-smoking

Deluxe Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Deluxe|Deluxe Room

Deluxe Tower Triple Room
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Deluxe|Garden Tower Deluxe Triple Room

Premium Deluxe Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Seating area
Premium Deluxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:Seating area
Executive Standard Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
Room Description:

Executive House Zen Standard Room

Executive Standard Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Executive House Zen Standard Room. BED & BREAKFAST. Dynamic product

Business Double Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
Room Description:

Standard|Business Double Room Non-smoking (Quality)

Business Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Standard|Business Room

Luxury Room
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More

New Otani Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • National Diet Library3400 ft
    1-10-1, Nagatacho
  • National Diet Building3800 ft
    1-7-1 Nagatacho
  • Honda Welcome Plaza Aoyama4300 ft
    2-1-1 Minamiaoyama 1 Field Honda Aoyama Building
  • Meiji Kinenkan3700 ft
    2-2-23 Moto-Akasaka
  • Kensei Kinenkan4000 ft
    1-1-1 Nagatacho

Near the hotel

  • Hotel New Otani Japanese Garden400 ft
    4-1 Kioicho
  • Akasaka Palace (State Guesthouse)1700 ft
    2-1 Motoakasaka
  • Hie Shrine2900 ft
    2-10-5 Nagata-cho
  • New Otani Art Museum500 ft
    4-1 Kioi-cho
  • Toyokawa Inari Tokyo Betsuin1800 ft
    1-4-7 Motoakasaka
  • akasaka Sacas 3100 ft
    5-3 Akasaka

Restaurants nearby

  • La Tour D'Argent100 ft

    Address: 4-1 Kioicho
    Phone: +81 3-3239-3111

    66% likes this, based on 34 reviews
    Cuisine: French
    Price Range: USD 74 - USD 345

  • View & Dining The Sky300 ft

    Address: 4-1 Kioicho
    Phone: +81 3-3238-0028

    61% likes this, based on 27 reviews
    Price Range: USD 50 - USD 100

  • Pateisurisatsuki300 ft

    Address: Kioicho
    Phone: +81 3-3221-7252

    61% likes this, based on 16 reviews
    Price Range: USD 12 - USD 32

  • Garden Lounge300 ft

    Address: Kioicho
    Phone: +81 3-5226-0246

    61% likes this, based on 25 reviews
    Price Range: USD 31 - USD 50

  • Kafeandodainingu Satsuki300 ft

    Address: Kioicho
    Phone: +81 3-5275-3177

    67% likes this, based on 36 reviews
    Price Range: USD 12 - USD 32

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    17
  • Number of rooms:
    836

Hotel Awards

JapaneseHOTEL AWARDSRecommendedTokyoNew Otani

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Japan

Use Badge

Cities nearby

New Otani Reviews

Guest reviews are submitted by our customers after their stay at New Otani

8.0
FabulousBased on154 reviews

Guest reviews

  • Group of friends
    4.2

    It was well located for the metro.

    We stayed in the Garden tower. We had a twin room with no real view to note and the hotel is a complicated maze to navigate. The beds were really uncomfortable although the room must have been upgraded, at least partially, this century. I don't think the garden is all that amazing, if you are visiting in season there are plenty of parks with better foliage. If you prefer modern western luxury/boutique hotels then the convenience of the metro lines probably isn't going to offset the very average hotel.

  • Family with children
    7.0

    Good location, near Fish market and Ginza Limousine bus service to and from Narita to hotel and pick up point for package tours. Good foods in Akasaka areas and near to Metro station. Good garden and surrounding. Late check out. Big rooms. Concierge speaks good English

    Building a little old. Key instead of card for room access. Expensive breakfast in restaurants within hotel.

  • Single
    8.2

    Staff and location are excellent. Subwaystations are very close and Akasaka with all the nice restaurants and bars is just 5 minutes walking away.

    Hotel is bit of old glory, needs a make over. Internet is free in lobby, should be free in room as well.

  • Single
    6.6

    Very nice and relaxing japanese Garden, Very nice and polite stuff

    very high price for Breakfast, Breakfast not included in the high Room Rate

  • Single
    10.0

    Clean, comfortable, spacious rooms for Japan, courteous staff, great value, great restaurants and very conveniently located to the Marunoichi subway which gets you to everywhere in Tokyo. The Ginza is 10 minutes away as well as Shinjuku for shopping. It's also very close to Government offices including all the Embassy's.

  • Group of friends
    8.8

    Staff efficiency and services available

    Difficulty finding our way around. This hotel is far too large for our comfort.

  • Couple
    7.4

    The back entrance/exit was a few meters away from the Tokyo subway station. The hotel was very clean and the staff were very courteous and polite, service was excellent. The bathroom was twice the size of normal Japan bathrooms which were really small.

    Since the hotel was rated 5-star here in Booked.net, we were expecting something fancy. Exactly what was lacking, I cannot say but the overall experience fell short of our expectations. We booked a standard double/twin "garden tower" room and we got semi-double. We wanted to transfer to a twin to get a slightly larger bed but the hotel was fully booked. We got a corner room, which was nice but it didn't compensate for what we felt was lacking. We stayed in 4 hotels in our trip to Japan, and in comparison to other hotels, the difference was the corner room with the city view, a bigger room and a larger bathroom as compared to other hotels. Restaurants were very expensive. Cheapest breakfast was the Y2,200 continental breakfast (all bread), which was not wortih it. We ended up having Western breakfast (with rice, bacon, congee, cereal) was at Y2800, which was better but still not worth it. Staff rendered excellent service. I believe the problem was in classifying this hotel as 5-star, which I believe it isn't. It's nice but not 5-star in my opinion.

  • Older travelers
    10.0

    A very impressive hotel with a fine array of dining options

  • Family with children
    7.0

    Got a fair price through Booked.net. Near a subway hub.

    Room was old, not what I would expect from a five star hotel. Should probably drop the word "New" from the name. Charged for Internet access.

  • Group of friends
    9.2

    * The city views * The hotel robes/kimono (which we decided to purchase from the hotel store downstairs- however, may I suggest an in room catalogue so that guests are aware that these items are available for purchase) * Large bathroom

    * Wifi internet access for multiple computers in our room was difficult. My friend and I both had laptops, and paid for internet access. However the facilities in the room for internet access were such that it was only possible for one laptop to connect. We spent a lot of time on the telephone with IT support to enable us to gain internet access on the second laptop.

  • Single
    9.6

    The garden of the hotel is quite unique and a pleasure to watch and walk through. The Hotel staff is very professional and patient. Very comfortable and efficient design of the room.

    The most noisy toilet, when refilling, that I can remember to have experienced in Japan.

  • Family with children
    5.8

    We chose it as a luxury splurge for the last night of our holiday in Japan. The room was a deluxe triple, and quite spacious for Japanese standards, with a separate sitting room.

    We were very disappointed that the room was not ready at 2pm, the official check-in time, and had to wait another 1.5 hours. My complaints to the front desk staff were ignored. We found one staff member to be quite disinterested in our enquiries at the bell desk, but the next day, another was quite helpful. Many of the reasonably-priced eateries on the lower level were closed, and due to the hotel's island-like location, it was a hassle to cross the very busy road around the hotel to find anywhere else to eat, so we ended up paying a premium for an ordinary basic Japanese meal. We wouldn't stay here again, because for the price of the room, the hotel doesn't offer good service, is big and sprawling, with little atmosphere.

  • Couple
    9.6

    The staff were incredibly friendly and helpful and the hotel itself is extremely impressive. Our room in 'The Main' was beautiful and every detail was so well thought out, it made our honeymoon stop over really special. Thank you!

  • Group of friends
    7.4

    Hotel staff was very attentive and the food of restaurants was great (quite expensive, but great...)

    Some decoration/design are kind of old - actually it is not a complaint, but they should update something like walls, floor, etc...

  • Couple
    8.8

    Staff very helpful. Lovely views of Tokyo.

    Hotel very big and food very expensive.

How to reach hotel

hotel New Otani - Tokyo Tokyo location
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Hotel Address:

4-1 Kioi-Cho, Tokyo, Japan, 102-8578

Get directions
Airports
Train
  • Yotsuya Station
    2300 ft
  • Iidabashi Station
    1.6 mi
Underground
  • Akasaka Mitsuke Station
    2000 ft
  • Hanzomon Station
    3000 ft
Restaurants
  • La Tour D'Argent (cuisine: French)
    100 ft
  • Garden Lounge
    300 ft
Parks
  • Hotel New Otani Japanese Garden
    400 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    17
  • Number of rooms:
    836

Hotel Awards

JapaneseHOTEL AWARDSRecommendedTokyoNew Otani

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Japan

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